FAQ

Welcome to the Wooly Wonders FAQ 💌 Here you’ll find answers to the most common questions about our handmade crochet blooms, car charms, keychains, and gift packaging. From shipping and returns to custom orders and care tips. Everything you need to know about our whimsical creations is right here.

Have a question

You can reach us anytime at woolywondersco@gmail.com, our Contact page, or through our social media pages. We’d love to hear from you!

Shopping Information

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Are all items handmade?

Yes! Every Wooly Wonders charm, flower, and keychain is hand-crocheted with love, one stitch at a time. No factories, just cozy handmade magic.

How long will it take to receive my order?

Processing usually takes 3–5 business days, and shipping times vary depending on your location. You’ll receive a tracking link once your package is on its way.

Do you offer gift packaging?

Yes! Every order arrives beautifully packaged and gift-ready. You can even ship directly to your loved one with a personalized note.

Where do you ship?

We ship across the U.S. and internationally. 🌎 Shipping costs and times vary by country and are shown at checkout.

What if my order arrives damaged?

We take great care in packaging, but if something happens in transit, reach out within 7 days with photos and we’ll make it right.

How do I care for my crochet item?

Just keep it dry and dust gently when needed. These blooms are designed to last for years with minimal care.

Do you accept returns?

Because our items are handmade, returns are limited. Please see our Return Policy page for full details.

Do you offer custom orders?

At this time, we don’t take custom requests. But don’t worry, Wooly Wonders is always adding new whimsical designs! Be sure to follow us on Instagram and TikTok for new releases. 🌼

How do I care for my crochet item?

Just keep it dry, dust gently when needed, and avoid excessive heat or harsh sunlight. With a little love, your crochet blooms will stay bright and beautiful for years.